Marketplace disclosures

nehruplaceonline.com is an online directory and quote-request marketplace for the businesses of Nehru Place, New Delhi. We are an intermediary: we show what dealers tell us, help buyers compare it and put a buyer in touch with a dealer.

We do not sell goods, we do not hold stock, we do not take payment for goods and we are not a party to a sale. The contract for any purchase is between the buyer and the shop. We take money only for dealers' plans and advertising placements.

Operated by Ishaan Walia. Contact: waliaishaan17@gmail.com.

Postal address: to be published here once the operator sets it. Until then, write through the contact page and it reaches the same person.

Website: nehruplaceonline.com. Customer care: the contact page, Monday to Saturday.

Every shop page shows the seller's trade name, tower, floor and unit, phone and opening hours, and what we checked about them — each verification badge says which document or fact it covers and when. If a seller's details are wrong, the report link on the shop page reaches us.

Prices are the seller's, exclusive of GST unless a field says otherwise. Warranty, delivery, invoices and returns are the seller's responsibility and are agreed between you and them before you pay.

Our Grievance Officer is Ishaan Walia. Write to waliaishaan17@gmail.com or use the grievance form. We acknowledge a complaint within 2 working days and resolve it within 30 days of receiving it.

A complaint about a listing from a brand or rights holder follows the shorter timetable on the Brand complaints page. A complaint about a purchase belongs first with the shop; if it is not answered, raise a dispute and we pass it on.

If you are not satisfied with our answer you can approach the Data Protection Board of India for personal-data matters, or the National Consumer Helpline for consumer matters.

Returns, replacements and refunds for goods are the seller's, on the terms the seller states. We take no part in those payments and hold no money on a buyer's behalf.

Refunds for what we ourselves charged — a dealer's plan or an advertising placement — are on the Refunds page.

The order of shops follows a published formula and every signal in it is listed with its weight on the How this works page. Paid placements are labelled Sponsored or Ad wherever they appear, and payment never buys a verification badge or a review.